Frequently Asked Questions

Q: What type of chocolate do you use?

A: Made from the finest Belgium chocolate available. Our premium fondue chocolate is specially formulated to use in Chocolate Fountains. Our special recipe provides flawless chocolate flow without the messy oil mixing process necessary with other chocolate. Your guests will rave about the beauty, aroma, and intense flavor of our premium fondue chocolate.

Q: Will I pay extra for set-up, take-down?

A: No, set-up and take-down is included in your package, and there is no extra charge for this service.

Q: How many skewers are provided?

A: We have over 1000 skewers on hand for standard events (0 - 200 guests). For larger events, we will have extra on hand. Our packages come with 300-600 skewers depending on the size of your event.

Q: Is there a deposit required, and when is payment due in full?

A: We require a $150 non-refundable retainer to secure a chocolate fountain for your date. We do not hold dates without a signed contract and deposit. Balance is due in full within 14 days of scheduled event.

Q: What is required for preparation, for Forever Fountains arrival?

A: We require that you provide a sturdy, level table, an 120 volt grounded electrical outlet and the linens and decorations for the chocolate fountain. You should also have plates and napkins for your guests to use! We can provide the trays necessary for serving your dipping items, at no additional charge.

Q: Can I use the Chocolate Fountain outside?

A: We generally suggest no. The only exception is if the chocolate fountain is completely enclosed or in an area where absolutely no wind or elements of nature would be able to come in contact with the chocolate.

Q: Are dipping items included, or can they be provided?

A: Dipping items are available from our Colorado Springs Affiliate for an extra charge. They are not available in St. George. We will provide you with a list of many suggested items, that we have found are most popular with our guests. Items that produce crumbs should be avoided such as cakes, raspberries, blackberries and some cookies. For a list of Forever Fountain approved dipping items, click here. If you wish to use an item that is not on the list, please check with us for approval.

Q: How can I get more information?

A: If your questions were not answered here, please feel free to contact us.